Our results speak louder than words
250%
Average increase in client revenue
500%
Average ROI on client campaigns
1M+
Leads generated for
clients
1.2M+
Social media followers gained
Bolt is the ace in your CX game. From strategy to journey design, UI/UX, and beyond, we ensure every customer interaction delivers impact.
We are Bolt:
our complementary skillset is our superpower
With 20+ years in customer experience design and branding, Sonali brings deep empathy and insight into how people connect with brands. Simran, with expertise tech, product, and strategy, focuses on scaling that empathy through data, systems, and smart marketing.
Together, we go from customer emotion to ecommerce automation, from insight to execution, and from storytelling to system design—all with one goal:
To craft seamless, scalable customer experiences that deliver real business results.
Our results speak louder than words
250%
Average increase in client revenue
500%
Average ROI on client campaigns
1M+
Leads generated for clients
1.2M+
Social media followers gained
What we do
We go from customer emotion to ecommerce automation, from insight to execution, and from storytelling to system design—all with one goal:
To craft seamless, scalable customer experiences that deliver real business results.
CX Research &
Strategy
Customer-first roadmaps informed by research, data, and behavioral insight.
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CX Research & Insights
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Journey Mapping
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Strategy & Opportunity Identification
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Data-Driven Personas & Analytics
CX Design &
Optimization
Seamless, human-centered experiences that drive conversion and loyalty.
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Omnichannel Experience Design
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UX & UI Design
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Guided Selling Journeys
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Customer Service Journey Design
Digital Growth &
Marketing
Right message, right channel, right moment.
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SEO & Content Strategy
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Paid Media (Search, Display, Social, YouTube)
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WhatsApp & Email Campaigns
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Conversion-Focused Campaigns
MarTech &
Automation
Smart systems that power personalized, scalable engagement.
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CRM & Automation Setup
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AI, Chatbots & Messaging
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Personalization Workflows
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CX Tracking & Dashboards
Website & eComm Optimization
High-performing digital platforms built to convert.
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Website Design & Development
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Shopify Strategy & CRO Audits
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UX, Speed & Navigation Optimization
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Funnel & Checkout Optimization
CX Organization
& Culture
Embedding customer-first thinking into teams and processes.
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CX Capability Building
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Voice of Customer (VoC) Programs
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Cross-Functional Governance
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Design Sprints & CX Program Management
Customer-first roadmaps informed by research, data, and behavioral insight.
-
CX Research & Insights
-
Journey Mapping
-
Strategy & Opportunity Identification
-
Data-Driven Personas & Analytics
CX Research &
Strategy
Seamless, human-centered experiences that drive conversion and loyalty.
-
Omnichannel Experience Design
-
UX & UI Design
-
Guided Selling Journeys
-
Customer Service Journey Design
CX Design &
Optimization
Right message, right channel, right moment.
-
SEO & Content Strategy
-
Paid Media (Search, Display, Social, YouTube)
-
WhatsApp & Email Campaigns
-
Conversion-Focused Campaigns
Digital Growth &
Marketing
Smart systems that power personalized, scalable engagement.
-
CRM & Automation Setup
-
AI, Chatbots & Messaging
-
Personalization Workflows
-
CX Tracking & Dashboards
MarTech &
Automation
High-performing digital platforms built to convert.
-
Website Design & Development
-
Shopify Strategy & CRO Audits
-
UX, Speed & Navigation Optimization
-
Funnel & Checkout Optimization
Website & eComm Optimization
Embedding customer-first thinking into teams and processes.
-
CX Capability Building
-
Voice of Customer (VoC) Programs
-
Cross-Functional Governance
-
Design Sprints & CX Program Management
CX Organization
& Culture
Real Brands. Real Results.
Dive into Bolt's impact stories and discover the transformative power of empathy-driven e-commerce strategies.
Bolt transformed our digital presence. Their deep customer insights and seamless UI/UX improvements boosted our conversion rates by 35% in just a few months. They truly became an extension of our team.
Rahul Sharma
Chief Marketing Officer
Working with Bolt was a game changer. Their data-driven, end-to-end approach—from strategy to execution—redefined our customer journey. Our engagement and brand loyalty have never been stronger.
Priya Singh
Founder and CEO
Bolt’s expertise in integrating technology with creative strategy is unparalleled. They revamped our ecommerce funnel and streamlined our customer service processes, delivering measurable growth and a much-improved user experience.
Amit Verma
CEO
Whether you have a few weeks or a full year, we help you make meaningful progress.
"I have 3 - 4 weeks"
Quick interventions to spot issues and unlock immediate improvements.
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“I need a quick review of my customer experience.”
→ CX Quick Wins Audit -
“I need a facelift for my digital presence.”
→ CX Design Refresh
"I have 1-3 months"
Targeted solutions to understand customers and activate engagement.
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“I want to map the journey and identify engagement gaps.”
→ Customer Journey Mapping & Insights -
“I’m ready to launch focused campaigns that resonate.”
→ Campaign Strategy & Creative Rollout
"I have 3-6 months"
System-level improvements for performance and scalability.
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“Our ecommerce isn’t converting—what can we fix?”
→ Ecommerce Optimization (Shopify, CRO, UX) -
“I need automation and smarter customer workflows.”
→ MarTech Setup & CRM Integration
"I have 6-12+ months"
6+ Months
Holistic transformation with long-term impact.
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“I want every touchpoint connected across channels.”
→ Omnichannel Experience Design -
“We need to drive CLV and build customer loyalty.”
→ Loyalty, Referral & Subscription Programs + Strategic Transformation
The Challenges We Solve
Whether you have a few weeks or a full year, we help you make meaningful progress.
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Quick interventions to spot issues and unlock immediate improvements.
“I need a quick review of my customer experience.”
→ CX Quick Wins Audit
“I need a facelift for my digital presence.”
→ CX Design Refresh
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Our Latest Thoughts
e-Commerce. Conversion Rate. Loyalty. Customer Experience. Digital Marketing. User Research. Customer Empathy. UI/UX Design. Omnichannel Customer Journey. Organic Social. Paid Ads. SEO & Content. Customer Service. AI & MarTech. CRM. Chatbot.
What sets us apart
We don't just optimize isolated touchpoints—we craft holistic customer experiences that truly set your brand apart. Our commitment to empathy, creativity, and measurable impact is what makes us different.
We’re not just another digital agency.
We don’t do cookie-cutter solutions or outsourced execution. At Bolt, we act as an extension of your team, shaping strategy and driving real, data-driven growth—not just delivering assets.
We take a customer-first, journey-led approach.
We don’t optimize single touchpoints in isolation—we map entire customer journeys to create seamless, omnichannel experiences that build loyalty and maximize conversions - from brand awareness to post-purchase engagement.
We’re data-driven and execution-focused.
Powered by customer insights, behavioral data, and analytics, we seamlessly move from strategy to design to implementation, ensuring every decision is measurable and impactful.
We don’t compromise on quality.
At Bolt, we prioritize impact and sustainability over quick hacks. Our solutions are built for brands that want to stand out, scale, and grow profitably—not just check a box.