Services

Our Customer-Led Solutions for Growth

We go from customer emotion to ecommerce automation, from insight to execution, and from storytelling to system design - all with one goal: To craft seamless, scalable customer experiences that deliver real business results.

User Insights

Understand your customers. Unlock opportunities.

CX Research & Insights
Journey Mapping
Behavioral Analytics
CX Strategy & Roadmaps

Experience Design

Design experiences that delight and convert.

Omnichannel Experience Design
UI/UX Design & Optimization
Guided Selling Journeys
Customer Service Journey Design

Digital Marketing

Engage the right customer at the right moment.

SEO & Content Strategy

Paid Media (Google, Meta, YouTube)

WhatsApp & Email Campaigns

Performance Landing Pages

eCommerce Growth

Optimize performance across digital touchpoints.

Shopify Store Strategy & Development
CRO Audits & Fixes
Funnel & Checkout Optimization
Loyalty, Referral & Subscription Programs

MarTech & Automation

Set up systems that scale customer engagement.

CRM & Workflow Automation
Personalization Engines
AI, Chatbots & Messaging
CX Tracking & Dashboards

CX Culture & Capability

Make customer-centricity part of your company DNA.

CX Culture & Capability Training
Voice of Customer (VoC) Programs
Cross-Functional Governance
Design Sprints & Program Management

What sets us apart

We don't just optimize isolated touchpoints—we craft holistic customer experiences that truly set your brand apart. Our commitment to empathy, creativity, and measurable impact is what makes us different.

We’re not just another digital agency.

We don’t do cookie-cutter solutions or outsourced execution. At Bolt, we act as an extension of your team, shaping strategy and driving real, data-driven growth—not just delivering assets.

We take a customer-first, journey-led approach.

We don’t optimize single touchpoints in isolation—we map entire customer journeys to create seamless, omnichannel experiences that build loyalty and maximize conversions - from brand awareness to post-purchase engagement.

We’re data-driven and execution-focused.

Powered by customer insights, behavioral data, and analytics, we seamlessly move from strategy to design to implementation, ensuring every decision is measurable and impactful.

We don’t compromise on quality.

At Bolt, we prioritize impact and sustainability over quick hacks. Our solutions are built for brands that want to stand out, scale, and grow profitably—not just check a box.